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Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

TBML: What Is Trade-Based Money Laundering?

Trade-based money laundering is the process of disguising the proceeds of crime and moving value using trade transactions to legitimize their illicit origins

AML in the Pandemic: Three Success Stories

Three new success stories show how banks are using technology and best practices to fight AML in the pandemic

RPA for AML and KYC – Automate Financial Crime Investigations

With all the expense pressures that AML programs face, corporations are seeking ways to reduce the regulatory burden, and top of mind is robotic process automation

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

Financial Crime Predictions 2021: More AI & Ransomware

Regulators will look to tighten up on financial crime next year

How to Protect Your Bank from Cryptocurrency Risks

FICO and Crystal Blockchain of Bitfury Group announce partnership to deliver real-time crypto-currency risk management

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

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