Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
Financial Resilience: FICO Data Shows New US Borrowers Are More Fragile
Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports
Addressing Portfolio Risk in Economic Uncertainty: Part 2 (2022)
Building portfolio risk resilience into customer acquisition
Addressing Portfolio Risk in Economic Uncertainty: Part 1 (2022)
This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index
FICO® Resilience Index - Benchmarking Portfolio Resilience
Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022
TBML: What Is Trade-Based Money Laundering?
Trade-based money laundering is the process of disguising the proceeds of crime and moving value using trade transactions to legitimize their illicit origins
AML in the Pandemic: Three Success Stories
Three new success stories show how banks are using technology and best practices to fight AML in the pandemic
Measuring Financial Resilience: Edinburgh Scoring Conference
At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 2
Building resilience into customer acquisition
RPA for AML and KYC – Automate Financial Crime Investigations
With all the expense pressures that AML programs face, corporations are seeking ways to reduce the regulatory burden, and top of mind is robotic process automation
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 1
This four-part series looks at embedding portfolio resilience into decisions across the credit lifecycle through targeted application the FICO® Resilience Index
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.