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How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

TBML: What Is Trade-Based Money Laundering?

Trade-based money laundering is the process of disguising the proceeds of crime and moving value using trade transactions to legitimize their illicit origins

AML in the Pandemic: Three Success Stories

Three new success stories show how banks are using technology and best practices to fight AML in the pandemic

The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

RPA for AML and KYC – Automate Financial Crime Investigations

With all the expense pressures that AML programs face, corporations are seeking ways to reduce the regulatory burden, and top of mind is robotic process automation

Financial Crime Predictions 2021: More AI & Ransomware

Regulators will look to tighten up on financial crime next year

How to Protect Your Bank from Cryptocurrency Risks

FICO and Crystal Blockchain of Bitfury Group announce partnership to deliver real-time crypto-currency risk management

The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans

How a Community Bank Served Small Businesses and the Manual Process Prevailed

Looking Ahead and Preparing for a Post-Coronavirus World

What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.

How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis

What lenders should be doing NOW for their portfolios and their clients

How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive

4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts

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