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The Perfect Credit Score: Understanding the 850 FICO Score

What do credit score high achievers have in common and what can we learn from the credit behavioral characteristics in these populations?

How to Fight Telecommunications Subscription Fraud

Machine Learning helps telcos prevent and protect against fraudsters

In-depth look at the distribution of average U.S. FICO® Scores in 2022

The national average FICO Score did not go up for the first time in over a decade, a trend that’s seen at the city and state level across the nation

How Banking CIOs Can Leverage IT Agility to Enable the Business

Instead of supporting a piecemeal set of disconnected enterprise applications, IT can lead the way in advocating for platform-based solutions that will scale across use cases.

How Banking CIOs Can Deliver Data-Driven Intelligence at Scale

With a focus on data-driven digital transformation, how do IT teams deliver differentiated value and increase customer satisfaction directly from technology investments?

What Are Decision Assets and How Can You Unlock Their Value?

When the focus is on data-driven digital transformation, decision assets can help you deliver maximum value from your technology investments and IP

Decision Platform Know-How Makes Winning Customers Personal

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers

Poor Affordability Analytics Create a Disconnect for Telcos

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Deep Dive into Distribution of the FICO® Score Across the US

Recent increase in the average FICO® Score is reflective, in part, of impacts that the pandemic has had on U.S. consumers’ credit behavior, credit report, and credit history.

How Transactional Analytics for SME Lending Drive Greater Value

Access to the broadest datasets available, investment in the right technology and application of AI and automation can be a win-win for all parties

5 Keys to Winning the Multi-Billion-Dollar CX Wars

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

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