Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
Debt Collection: Have We Learned the Lessons of the Last Crises?
While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today
Even in a Crisis, the Best Collections Strategy Is to Avoid Collections
With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes
How Banking CIOs Can Leverage IT Agility to Enable the Business
Instead of supporting a piecemeal set of disconnected enterprise applications, IT can lead the way in advocating for platform-based solutions that will scale across use cases.
How Banking CIOs Can Deliver Data-Driven Intelligence at Scale
With a focus on data-driven digital transformation, how do IT teams deliver differentiated value and increase customer satisfaction directly from technology investments?
What Are Decision Assets and How Can You Unlock Their Value?
When the focus is on data-driven digital transformation, decision assets can help you deliver maximum value from your technology investments and IP
Decision Platform Know-How Makes Winning Customers Personal
Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers
Meeting Debt Collection Challenges Amid a Squeeze on Income
In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities
8 Success Tips for Debt Collection in the Pandemic
From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic
How Transactional Analytics for SME Lending Drive Greater Value
Access to the broadest datasets available, investment in the right technology and application of AI and automation can be a win-win for all parties
Debt Collection and Debt Resolution in 2022
As we enter the third year of the global pandemic, what are the challenges facing debt collection and debt resolution professionals?
Why Customer-Centric Debt Collection Is Critical - Video
In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance
Digital-First Collections Means Thinking Like a Marketer
The numbers speak for themselves because digital-first collections counts when it comes to tackling late-paying accounts
Tomorrow’s Winners Start Today by Making Better Decisions
Better decisions hinge on infrastructures that enable businesses to implement strategies at speed and scale - and adapt faster than the competition
Could Optimization Help Break Supply Chain Gridlocks?
These case studies prove the effectiveness of predictive analytics when it comes to challenges such as supply chain gridlocks
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