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How Hyper-Personalized Communications Can Stop Scams

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

How to Fight Scams Through Better Classification and Effective Tagging

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Will Brazil’s New Scams Regulation Drive Change in Latin America?

Latin America needs to get ready for the consequences of the growth of real-time payments

APP Fraud: Get Ready Now for Global Scams Regulations

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

How Banking CIOs Can Leverage IT Agility to Enable the Business

Instead of supporting a piecemeal set of disconnected enterprise applications, IT can lead the way in advocating for platform-based solutions that will scale across use cases.

How Banking CIOs Can Deliver Data-Driven Intelligence at Scale

With a focus on data-driven digital transformation, how do IT teams deliver differentiated value and increase customer satisfaction directly from technology investments?

What Are Decision Assets and How Can You Unlock Their Value?

When the focus is on data-driven digital transformation, decision assets can help you deliver maximum value from your technology investments and IP

Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers

Decision Platform Know-How Makes Winning Customers Personal

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers

Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game

How Transactional Analytics for SME Lending Drive Greater Value

Access to the broadest datasets available, investment in the right technology and application of AI and automation can be a win-win for all parties

Tomorrow’s Winners Start Today by Making Better Decisions

Better decisions hinge on infrastructures that enable businesses to implement strategies at speed and scale - and adapt faster than the competition

Could Optimization Help Break Supply Chain Gridlocks?

These case studies prove the effectiveness of predictive analytics when it comes to challenges such as supply chain gridlocks

Moving Up the Ladder to Centralized Decisioning

Continually delivering business improvements is challenging - but centralized decisioning offers multiple routes to success

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