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How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Risk-Aware Marketing to Personalize Telco Customer Engagement

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

The Rise of Telco Cloud-Based Platform Solutions

As telcos make the transition from on-premises to cloud-based platform solutions, they need to get maximum value from the data sets, information sources and insights available

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics

Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile

How Banking CIOs Can Leverage IT Agility to Enable the Business

Instead of supporting a piecemeal set of disconnected enterprise applications, IT can lead the way in advocating for platform-based solutions that will scale across use cases.

How Banking CIOs Can Deliver Data-Driven Intelligence at Scale

With a focus on data-driven digital transformation, how do IT teams deliver differentiated value and increase customer satisfaction directly from technology investments?

What Are Decision Assets and How Can You Unlock Their Value?

When the focus is on data-driven digital transformation, decision assets can help you deliver maximum value from your technology investments and IP

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

Decision Platform Know-How Makes Winning Customers Personal

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers

How Transactional Analytics for SME Lending Drive Greater Value

Access to the broadest datasets available, investment in the right technology and application of AI and automation can be a win-win for all parties

Tomorrow’s Winners Start Today by Making Better Decisions

Better decisions hinge on infrastructures that enable businesses to implement strategies at speed and scale - and adapt faster than the competition

Could Optimization Help Break Supply Chain Gridlocks?

These case studies prove the effectiveness of predictive analytics when it comes to challenges such as supply chain gridlocks

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