As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

The benefits of active vs. passive use of FICO customer management technology are clear

FICO's European Fraud Map for 2020 shows how the UK, Denmark and Hungary benefitted from tight controls - while many countries did not

The profusion of payment mechanisms may be confusing for consumers, and a goldmine for fraudsters

Toby Carlin examines a wave of Brexit scams and offers advice on how to spot, prevent, and report them

Nearly four out of five respondents from UK banks said that working from home had a high or major impact on the effectiveness of their financial crime prevention

European card fraud reduced by 2% across 18 countries studied - but there were winners and losers