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AI and Hyper-Personalization for the Insurance Industry

Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

For Asia’s Insurance Sector, It’s Digitize or Die

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

How to Increase Claims Processing Automation – 5 Questions to Ask

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

How to Improve Patient Centricity for Commercial Health Plans

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Business Simulation for Insurance: Best Practices and Getting Started

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Are Student Loan Holders at Risk as Deferments Expire?

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Claims Automation for Health Plans: Transformation with a Small “t”

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance

Research shows balance aggregation results in modest impact to FICO® Scores

European Card Fraud 2020: UK Shrinks Fraud Losses by £46M

FICO's European Fraud Map for 2020 shows how the UK, Denmark and Hungary benefitted from tight controls - while many countries did not

Payment Methods and Fraud: Are Too Many Schemes a Bad Thing?

The profusion of payment mechanisms may be confusing for consumers, and a goldmine for fraudsters

Brexit Scams Rise as Criminals Target Uncertain Times

Toby Carlin examines a wave of Brexit scams and offers advice on how to spot, prevent, and report them

FICO Survey Shows How UK Fraud Teams Struggled in Pandemic

Nearly four out of five respondents from UK banks said that working from home had a high or major impact on the effectiveness of their financial crime prevention

Simulated FICO Score Impacts due to Mortgage Forbearance

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

European Card Fraud — How the UK Drove Down Losses 8%

European card fraud reduced by 2% across 18 countries studied - but there were winners and losers

Truncation Bias in Score Validations: When Rejected Applications Strike Back

The set-up of a score validation can greatly influence model performance results — and sometimes inflate them

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