Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer
Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity
Leveraging DDA Data in Consumer Lending to Stay Competitive
Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank
Who Defaults when Bankcard Accommodations End? Resilience Matters
New perspective on borrowers rolling off bankcard payment accommodations.
FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power
Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries
FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations
Latest research underscores relationship of index to October 2020 reported payment accommodations
New Data Underscores Strong Performance of the FICO Resilience Index
Recent loan accommodation requests correlated to FICO Resilience Index values
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans
How a Community Bank Served Small Businesses and the Manual Process Prevailed
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Looking Ahead and Preparing for a Post-Coronavirus World
What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.
How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis
What lenders should be doing NOW for their portfolios and their clients
How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive
4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
How Small Banks can Capture more Market Share of the Small Business Lending Market
Currently, small banks and credit unions only have 9% of all small business loans under $100,000.
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