Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer
Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity
How to Fight Telecommunications Subscription Fraud
Machine Learning helps telcos prevent and protect against fraudsters
Leveraging DDA Data in Consumer Lending to Stay Competitive
Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank
Poor Affordability Analytics Create a Disconnect for Telcos
Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical
5 Keys to Winning the Multi-Billion-Dollar CX Wars
Successful, cost-effective delivery of digital projects in banking hinges on five key steps
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
Managing Vulnerable Customers: How New Analytics Can Help
Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention
Who Defaults when Bankcard Accommodations End? Resilience Matters
New perspective on borrowers rolling off bankcard payment accommodations.
Legacy Architecture & Digital Transformation: Can They Co-Exist?
Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back
FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power
Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries
The Midfield Pivot and the FICO Platform - Game Changers
In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving
FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations
Latest research underscores relationship of index to October 2020 reported payment accommodations
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