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Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer

Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

Leveraging DDA Data in Consumer Lending to Stay Competitive

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

Who Defaults when Bankcard Accommodations End? Resilience Matters

New perspective on borrowers rolling off bankcard payment accommodations.

FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations

Latest research underscores relationship of index to October 2020 reported payment accommodations

The Santa Challenge 5: Learn and Improve!

FICO has helped Santa deliver this Christmas - the next step in decision management is to see how he could do better next year

New Data Underscores Strong Performance of the FICO Resilience Index

Recent loan accommodation requests correlated to FICO Resilience Index values

Will PSD2 and SCA Ruin Your Customer Experience?

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Why Should Banks Automate More Fraud Communications?

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.

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