Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

As we enter the third year of the global pandemic, what are the challenges facing debt collection and debt resolution professionals?

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

​​​​​​​The numbers speak for themselves because digital-first collections counts when it comes to tackling late-paying accounts

Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts

The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits

New perspective on borrowers rolling off bankcard payment accommodations.

Signs to watch for, technologies that might help and recommendations on how to work with borrowers

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries