Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

A FICO World session on how automation and real-time decisioning are transforming customer onboarding for financial institutions

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening

New perspective on borrowers rolling off bankcard payment accommodations.

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

Latest research underscores relationship of index to October 2020 reported payment accommodations

Recent loan accommodation requests correlated to FICO Resilience Index values