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Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer

Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

Leveraging DDA Data in Consumer Lending to Stay Competitive

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

Who Defaults when Bankcard Accommodations End? Resilience Matters

New perspective on borrowers rolling off bankcard payment accommodations.

FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations

Latest research underscores relationship of index to October 2020 reported payment accommodations

New Data Underscores Strong Performance of the FICO Resilience Index

Recent loan accommodation requests correlated to FICO Resilience Index values

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

IoT: Why We Need AI to Protect Your Kettle

attacks on IoT devices were up 280% in the first part of 2017 and Gartner anticipates that a third of all cyber attacks will target shadow IT and IoT devices by 2020.

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