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How Hyper-Personalized Communications Can Stop Scams

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

How to Fight Scams Through Better Classification and Effective Tagging

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Will Brazil’s New Scams Regulation Drive Change in Latin America?

Latin America needs to get ready for the consequences of the growth of real-time payments

APP Fraud: Get Ready Now for Global Scams Regulations

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer

Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

Leveraging DDA Data in Consumer Lending to Stay Competitive

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

Who Defaults when Bankcard Accommodations End? Resilience Matters

New perspective on borrowers rolling off bankcard payment accommodations.

FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations

Latest research underscores relationship of index to October 2020 reported payment accommodations

New Data Underscores Strong Performance of the FICO Resilience Index

Recent loan accommodation requests correlated to FICO Resilience Index values

The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans

How a Community Bank Served Small Businesses and the Manual Process Prevailed

Looking Ahead and Preparing for a Post-Coronavirus World

What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.

How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis

What lenders should be doing NOW for their portfolios and their clients

How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive

4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts

How Small Banks can Capture more Market Share of the Small Business Lending Market

Currently, small banks and credit unions only have 9% of all small business loans under $100,000.

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