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Average FICO® Score in Canada Drops Two Points to 760

Modest reduction in the average FICO® Score in Canada as recent consumer credit trends continue

Average Canadian FICO® Score Holds Steady at 762

Monitoring a consumer's FICO® Score helps us understand how we got here and what may lie ahead for the average FICO Score

Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer

Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

Leveraging DDA Data in Consumer Lending to Stay Competitive

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

FICO Score 10, Most Predictive Credit Score in Canadian Market

FICO Score credit risk trends through the COVID-19 pandemic

Solving Your Clients’ Top 4 Customer Communication Challenges

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Who Defaults when Bankcard Accommodations End? Resilience Matters

New perspective on borrowers rolling off bankcard payment accommodations.

FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations

Latest research underscores relationship of index to October 2020 reported payment accommodations

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

Debt Collection: 5 Questions for Meeting Inbound Demand

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

Debt Collection in the Pandemic: Why UK Customers are Dissatisfied

New data points to problems lenders have executing customer-centric collections

New Data Underscores Strong Performance of the FICO Resilience Index

Recent loan accommodation requests correlated to FICO Resilience Index values

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

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