Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer
Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity
Leveraging DDA Data in Consumer Lending to Stay Competitive
Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank
ESG Goals: Hoist Finance Makes Debt Resolution Greener
As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions
Sustainable Finance: How Can Banks Make Greener Decisions?
Customers and regulators are both interested in sustainable finance - here's how banks and fintechs can use automated decisions to advance their ESG goals
Who Defaults when Bankcard Accommodations End? Resilience Matters
New perspective on borrowers rolling off bankcard payment accommodations.
Business Navigation: Taking the Optimal Route to Your Goals
Using decision modelling and optimisation techniques similar to those used in navigation applications can help improve business performance by over 30%
FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power
Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries
FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations
Latest research underscores relationship of index to October 2020 reported payment accommodations
Collection Predictions 2021: Uncertainty and Opportunity
Four insights on the possible state of the debt collection industry in the United States
Successes from Automating Communications in Collections
Automated communications increase revenues and customer service while decreasing the cost of collections
New Data Underscores Strong Performance of the FICO Resilience Index
Recent loan accommodation requests correlated to FICO Resilience Index values
Analytics or Human Experience? The Answer is Both
How analytics can supplement and enhance efficiencies in Collections
Collections Post-Pandemic: Ramping up Collection Activities
This is the time to look at new tools, new strategies, and new approaches to customer service.
Collections Post-Pandemic: Analytics & Automated Communications
Automated predictive and prescriptive analytics can enhance collections operations
Collections Post-Pandemic: Automating Customer Communications
Advanced, automated communication will allow organizations to reach more consumers with fewer agents.
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