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Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer

Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

Leveraging DDA Data in Consumer Lending to Stay Competitive

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

8 Risks Open Banking Poses to Financial Crime Compliance

Existing AML, counter-terrorist funding and KYC processes need attention due to the new ways third-party providers work under Open Banking

NFTs and Money Laundering - Are Fraudsters Becoming Artists?

As non-fungible tokens fetch millions of dollars in auctions, it raises questions about the connection between NFTs and AML

Who Defaults when Bankcard Accommodations End? Resilience Matters

New perspective on borrowers rolling off bankcard payment accommodations.

FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

Illegal Wildlife Trade: What Banks Must Do

Gain insights on combatting money laundering and the illegal wildlife trade

FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations

Latest research underscores relationship of index to October 2020 reported payment accommodations

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

New Data Underscores Strong Performance of the FICO Resilience Index

Recent loan accommodation requests correlated to FICO Resilience Index values

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

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