Four insights on the possible state of the debt collection industry in the United States

FICO has helped Santa deliver this Christmas - the next step in decision management is to see how he could do better next year

Automated communications increase revenues and customer service while decreasing the cost of collections

How analytics can supplement and enhance efficiencies in Collections

Azerbaijan's largest bank has started using FICO software to take an integrated approach to combating financial crime - money laundering and terrorist finance

Fraud and compliance must work together to put the customer at the heart of eKYC strategy

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

The availability of leaked documents such as the Paradise and Panama Papers provides an alternative source of data that can help identify suspicious organizations

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

The key to reducing false positives while detecting more money laundering and other financial crimes is to radically improve detection

Tax agencies have a limited amount of resources to pursue tax compliance activities (collections and audit).