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Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

AI and Hyper-Personalization for the Insurance Industry

Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

For Asia’s Insurance Sector, It’s Digitize or Die

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

How to Increase Claims Processing Automation – 5 Questions to Ask

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

How to Improve Patient Centricity for Commercial Health Plans

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Business Simulation for Insurance: Best Practices and Getting Started

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Claims Automation for Health Plans: Transformation with a Small “t”

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

How International Bank of Azerbaijan Aims to Stop Financial Crime

Azerbaijan's largest bank has started using FICO software to take an integrated approach to combating financial crime - money laundering and terrorist finance

Digital ID Proofing – Why Fraud & Compliance Must Work Together

Fraud and compliance must work together to put the customer at the heart of eKYC strategy

AML: Are You Checking Ultimate Beneficial Ownership Right?

The availability of leaked documents such as the Paradise and Panama Papers provides an alternative source of data that can help identify suspicious organizations

Financial Crime Compliance Predictions 2020: More AI and Robots

The key to reducing false positives while detecting more money laundering and other financial crimes is to radically improve detection

Reducing Health Care FWA Losses - Find Your Focus

A key component of stopping fraud, waste and abuse is to focus on your most productive targets: Who or what should be the focus of your payment integrity program?

Financial Crime Compliance Predictions 2019: Stop the Scandals!

Due to all the fines and scandals in 2018, I am convinced that AI will play a more important role in financial crime compliance.

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