How Vitality Fuels Customer Engagement & Loyalty
Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth
Why the Insurance Industry Needs Decision Platforms
Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help
How Insurance Companies Can Seize the Potential of AI
Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible
Are Student Loan Holders at Risk as Deferments Expire?
Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages
Insurance Microservices Provide Needed Agility Today
Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility
Optimization and Automation Point the Way for Insurance Claims
In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control
Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance
Research shows balance aggregation results in modest impact to FICO® Scores
The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly
New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them
Simulated FICO Score Impacts due to Mortgage Forbearance
Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.
How International Bank of Azerbaijan Aims to Stop Financial Crime
Azerbaijan's largest bank has started using FICO software to take an integrated approach to combating financial crime - money laundering and terrorist finance
Digital ID Proofing – Why Fraud & Compliance Must Work Together
Fraud and compliance must work together to put the customer at the heart of eKYC strategy
AML: Are You Checking Ultimate Beneficial Ownership Right?
The availability of leaked documents such as the Paradise and Panama Papers provides an alternative source of data that can help identify suspicious organizations
Financial Crime Compliance Predictions 2020: More AI and Robots
The key to reducing false positives while detecting more money laundering and other financial crimes is to radically improve detection
Truncation Bias in Score Validations: When Rejected Applications Strike Back
The set-up of a score validation can greatly influence model performance results — and sometimes inflate them
Financial Crime Compliance Predictions 2019: Stop the Scandals!
Due to all the fines and scandals in 2018, I am convinced that AI will play a more important role in financial crime compliance.
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