How Vitality Fuels Customer Engagement & Loyalty
Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth
Why the Insurance Industry Needs Decision Platforms
Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help
How Insurance Companies Can Seize the Potential of AI
Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible
Insurance Microservices Provide Needed Agility Today
Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility
Optimization and Automation Point the Way for Insurance Claims
In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control
The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly
New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them
How International Bank of Azerbaijan Aims to Stop Financial Crime
Azerbaijan's largest bank has started using FICO software to take an integrated approach to combating financial crime - money laundering and terrorist finance
Digital ID Proofing – Why Fraud & Compliance Must Work Together
Fraud and compliance must work together to put the customer at the heart of eKYC strategy
This Crisis Shows We Need a More Decentralized Banking Market
During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.
Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation
Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.
AML: Are You Checking Ultimate Beneficial Ownership Right?
The availability of leaked documents such as the Paradise and Panama Papers provides an alternative source of data that can help identify suspicious organizations
Financial Crime Compliance Predictions 2020: More AI and Robots
The key to reducing false positives while detecting more money laundering and other financial crimes is to radically improve detection
Solving the “Black Hole Problem” with First-Party Fraud
A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.
Financial Crime Compliance Predictions 2019: Stop the Scandals!
Due to all the fines and scandals in 2018, I am convinced that AI will play a more important role in financial crime compliance.
Tax Evasion: Have We Learned the Panama Papers Lesson?
To comply with tax regulations, it is a must for a bank to check customers against these lists to avoid non-compliance, a damaged reputation and the support of illegal activity.
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