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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

Anti-Bribery and Corruption: FCPA Prosecution Trends in the U.S.

The 2020 Year in Review report from the DOJ's Fraud Section reflects a remarkable record of individual prosecutions in 2020

Challenges in Countering Trade-Based Money Laundering

Financial institutions should consider the introduction of machine learning and artificial intelligence (AI) to go beyond simple red-flag indicators of TBML.

How International Bank of Azerbaijan Aims to Stop Financial Crime

Azerbaijan's largest bank has started using FICO software to take an integrated approach to combating financial crime - money laundering and terrorist finance

Digital ID Proofing – Why Fraud & Compliance Must Work Together

Fraud and compliance must work together to put the customer at the heart of eKYC strategy

Top 5 Fraud Manager Considerations During COVID-19

Being nimble and awake to the rapid changes occurring to bank fraud will be essential.

AML: Are You Checking Ultimate Beneficial Ownership Right?

The availability of leaked documents such as the Paradise and Panama Papers provides an alternative source of data that can help identify suspicious organizations

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