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New Technology Can Detect & Prevent Scams in Real Time

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

Communicating with Your Customers to Beat Fraud

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

Managing the Corona Debt Tsunami - The Experts Speak

Collections professionals discuss the challenges they face in the current debt tsunami

Debt Relief Considerations After COVID-19 – Don’t Panic!

Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Collections Analytics: Are We Missing the Credit Risk Revolution?

Taking up innovations used in credit risk management can pay off handsomely in collections & recoveries

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

New Challenges for Strong Customer Authentication

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.