Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

Collections professionals discuss the challenges they face in the current debt tsunami

Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now

Taking up innovations used in credit risk management can pay off handsomely in collections & recoveries

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

Until now, it has been very difficult for a lender to understand the pressures on any consumer in terms of their ability to absorb more credit and pay off the required instalments, without placing unbearable stress on their finances.

Lenders are looking for new ways to connect with the estimated 3 billion people worldwide who fall outside the credit ma...