Managing the Corona Debt Tsunami - The Experts Speak
Collections professionals discuss the challenges they face in the current debt tsunami
Debt Relief Considerations After COVID-19 – Don’t Panic!
Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Collections Analytics: Are We Missing the Credit Risk Revolution?
Taking up innovations used in credit risk management can pay off handsomely in collections & recoveries
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
Do credit scores have a disparate impact on racial minorities?
Federal Reserve Board research concluded that "credit scores do not have a disparate impact across race, ethnicity, or gender.”
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