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Top 3 Priorities for Your New Technical Operating Model

Technical operating models should drive business composability, security by design, & self-sufficiency - here's how to do it

Business and IT Alignment is Critical to Your AI Success

These are the five pillars that can unite business and IT goals and convert artificial intelligence into measurable value — fast

Managing the Corona Debt Tsunami - The Experts Speak

Collections professionals discuss the challenges they face in the current debt tsunami

Debt Relief Considerations After COVID-19 – Don’t Panic!

Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now

Collections Analytics: Are We Missing the Credit Risk Revolution?

Taking up innovations used in credit risk management can pay off handsomely in collections & recoveries

Will PSD2 and SCA Ruin Your Customer Experience?

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Why Should Banks Automate More Fraud Communications?

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.

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