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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

FICO Xpress Optimization Delivers up to 5.7x Faster Mixed Integer Programming (MIP) Since 2020

FICO Xpress Optimization continues to push the limit of performance in optimization, delivering acceleration up to 5.7x in its MIP solver since 2020

How FICO Optimization Could Help Keep Hospitals Running During Blackouts

Award-winning paper demonstrates the power of mathematical optimization and FICO Xpress to deliver sustainable, resilient energy solutions, solving an urgent need in South Africa

A Guide to Price Optimization: What Is It, How it Works, and Why You Need It to Maximize Profits

Price optimization is a data-driven process that uses prescriptive analytics, and advanced optimization software to determine the optimal pricing strategy

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

Optimizing Device Financing Sheds Cost, Drives Revenue

A data-driven optimization process expands opportunity, improves profitability, and reduces risk for communications service providers that offer device financing

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Reinventing Device Financing for Telcos

To win an edge in the ultra-competitive telco marketplace, providers’ ability to harness the power of mathematical optimization and simulation is a key differentiator

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

Competitive Loan Pricing: How To Outprice (not Underprice) Rivals

5 key steps to winning using customer-centric loan pricing optimization

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