Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

FICO Xpress Optimization continues to push the limit of performance in optimization, delivering acceleration up to 5.7x in its MIP solver since 2020

Award-winning paper demonstrates the power of mathematical optimization and FICO Xpress to deliver sustainable, resilient energy solutions, solving an urgent need in South Africa

Price optimization is a data-driven process that uses prescriptive analytics, and advanced optimization software to determine the optimal pricing strategy

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection

A data-driven optimization process expands opportunity, improves profitability, and reduces risk for communications service providers that offer device financing

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives