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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

FICO Xpress Optimization Delivers up to 5.7x Faster Mixed Integer Programming (MIP) Since 2020

FICO Xpress Optimization continues to push the limit of performance in optimization, delivering acceleration up to 5.7x in its MIP solver since 2020

How FICO Optimization Could Help Keep Hospitals Running During Blackouts

Award-winning paper demonstrates the power of mathematical optimization and FICO Xpress to deliver sustainable, resilient energy solutions, solving an urgent need in South Africa

A Guide to Price Optimization: What Is It, How it Works, and Why You Need It to Maximize Profits

Price optimization is a data-driven process that uses prescriptive analytics, and advanced optimization software to determine the optimal pricing strategy

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

US Credit Unions – Credit Card Benchmarking Trends for 2024

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

US Bankcards Industry Benchmarking Trends: 2024 Yearly Report

Credit card delinquency rates picked up in the back half of the year as spending slows

Optimizing Device Financing Sheds Cost, Drives Revenue

A data-driven optimization process expands opportunity, improves profitability, and reduces risk for communications service providers that offer device financing

US Bankcards Industry Benchmarking Trends: 2024 Q2 Update

Credit card delinquencies are stabilizing in early buckets while consumers continue to spend

US Bankcards Industry Benchmarking Trends: 2024 Q1 Update

Credit card balances and severe delinquencies are growing but positive signs are starting to appear

US Bankcards Industry Benchmarking Trends: 2023 Q4 Update

Credit card balances continue to rise, early-stage delinquency begins to show signs of flattening

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

US Bankcards Industry Benchmarking Trends: 2023 Q3 Update

More consumers are carrying credit card balances despite high rates, and delinquency rates continue to rise

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

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