Multiple types of data can be fed into banking systems to make better decisions - but can your system handle it?

Now is the time to move from a traditional financial company to a modern Open Banking ecosystem

With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention

Managing credit risk needs to start with a vision for the customer experience

97% of Turkish respondents in new survey say they would open a financial account fully online

If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation

The crisis has re-emphasized the importance of customer-level decisions and communications

Automated communications tools can help customers get payment relief faster

Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.

Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.

Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...