Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

Scams will become the number one fraud type, as confusion and anxiety over COVID and Brexit continue

Forecast at £15-26 billion, bounce back loan fraud is haunting the UK government.

In this Q&A, Matt Cox shares tips for banks looking to combat APP scams

Multi-layered self-calibrating analytics can solve the problem caused by a lack of tagged data

Fraud expert Matt Cox explores how to protect customers from scams

If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation

Automated communications tools can help customers get payment relief faster

Total fraud for 19 European countries rose for first time since 2015

Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.

Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.

I’m excited to welcome Network International to the Falcon Intelligence Network, the largest payments data source in the world, with data on more than 2.6 billion payment devices.

Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...