How to Improve Collection Decision Strategies with Analytics
Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance
How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution
Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy
Debt Collection Strategies: Solve the 6 Toughest Challenges
More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability
Debt Collection Predictive Analytics: Benefits, Types and Uses
Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies
Collection Strategies: Best Practices for the Digital Age
Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
Can Digital Channels Work with High-Risk Collections Accounts?
Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance
Shifting Customers from Branches to Digital Account Opening
FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels
What Is the Best Way to Automate Telco Collections Communications?
By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs
How Compassionate Digital Collections Can Improve Your Bottom Line
Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies
FICO and Client HSBC Named Finalists in 2024 Credit Awards
Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services
New UK Data: Good Fraud Prevention Is Vital to Attract New Customers
FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience
How to Stop More Application Fraud Using Smart Technology
Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management
How to Improve Application Fraud and Originations Processes
Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes
Application Fraud: How to Prevent Losses by Busting Through Siloes
Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth
CJEU Ruling Highlights the Need for Explainability in Analytics
Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical
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