Contact data quality in debt collection can make or break your success — here are best practices for improving it

In conversation with Scott Zoldi, FICO's Chief Analytics Officer.

The FICO Score is a broad-based, independent standard measure of credit risk

Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

It generally takes some time for the effects of a major macroeconomic event to start to show up in consumers’ credit reports.

What FICO Scores can tell us about the road ahead

The FICO Score doesn’t negatively consider forbearance/deferment agreements.

If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation

Automated communications tools can help customers get payment relief faster

FICO Score 10 Suite gives lenders unparalleled flexibility and predictive power to make even more precise lending decisions

A closer look at how much the national average FICO Score has been impacted by notable changes in the FICO scorable population

The national average FICO Score has steadily risen over the past decade

Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.