For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?

FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi

Orchestration (of both data and process) is one of the most potent weapons in fighting scams and fraud, and FICO enables potent orchestration capabilities.

Explainability in fraud management covers everything from how fraud systems work to how their models are trained to how they are fueled by the right data

If done properly, using AI and machine learning in fraud detection can clearly distinguish legitimate and fraudulent behaviors while adapting over time to new tactics

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts

Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

FICO’s recent Chartis ranking as Category Leader reflects best-in-class enterprise fraud management solutions