Modernizing Credit Scoring for the BNPL Era
Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks
How to Improve Collection Decision Strategies with Analytics
Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance
Omnichannel Communications Help Banks Serve the Neurodivergent
For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control
Debt Collection Strategies: Solve the 6 Toughest Challenges
More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability
Debt Collection Predictive Analytics: Benefits, Types and Uses
Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies
Collection Strategies: Best Practices for the Digital Age
Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
The Future of Fraud Protection: From Platforms to Agentic AI
A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward
Can Digital Channels Work with High-Risk Collections Accounts?
Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance
Average U.S. FICO® Score stays at 717 even as consumers are faced with economic uncertainty
Inflation fatigue puts more borrowers under financial pressure
How Compassionate Digital Collections Can Improve Your Bottom Line
Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies
Evaluating the inclusion of BNPL data in FICO® Scores
FICO is working with major Buy Now Pay Later service provider to thoroughly analyze new credit data source
What to Do If You Fall for a Scam - 3 Examples
Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam
Average U.S. FICO Score at 717 as More Consumers Face Financial Headwinds
Outlier or Start of a New Credit Score Trend?
CJEU Ruling Highlights the Need for Explainability in Analytics
Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical
Real-Time Payments Rails like FedNow Need Enhanced Fraud Protection
Real-time payments attract real-time fraud, so banks and other financial institutions need the best tools and technology to protect their customers
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