Collection Strategies: Best Practices for the Digital Age
Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
Risk & Lending Predictions 2024: UK Stresses and Open Banking
UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology
CJEU Ruling Highlights the Need for Explainability in Analytics
Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical
The Future of AI and Hyper-Personalization in Auto Loan Finance
Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter
See Customers Clearer with Hyper-Personalization at Scale
Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Top 5 Decision Management Posts of 2022: AI and Digital Jane
From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future
Digitalization and Artificial Intelligence: 5 Keys to Success
Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?
Big Brain on Campus: Dr. Scott Zoldi Talks Responsible AI at MIT, UCSD and Duke
Dr. Zoldi recently spoke on Responsible AI to the next generation of data science and business leaders on a college tour
Meet Digital Jane, She’s Your Customer and She Has High Expectations
Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.
“Under the Hot Rod Hood”: Dr. Scott Zoldi’s AI Series on LinkedIn Live
Season 2 just started! In case you missed Season 1, here’s a recap of Scott’s conversations with Jordan Levine and Cortnie Abercrombie on Artificial Intelligence (AI).
Top 5 Decision Management Posts of 2021
The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!
Ethical AI: A Breakdown with Dr. Scott Zoldi
Zoldi in conversation with Dr. Ganna Pogrebna, Professor of Business Analytics and Data Science at Columbia University
Top Challenges in Risk Management: Are Your Risk Models Working?
At FICO’s UK CRO Summit, industry leaders shared approaches to managing risk models in the pandemic and other challenges in risk management
Diversity and Governance: AI Breaks into the Boardroom
Dr. Scott Zoldi in conversation with Vanessa Colella, Chief Innovation Officer, Citi, Head of Citi Ventures & Citi Productivity
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.