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How to Improve Collection Decision Strategies with Analytics

Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance

Debt Collection Strategies:  Solve the 6 Toughest Challenges

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Debt Collection Predictive Analytics: Benefits, Types and Uses

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Can Digital Channels Work with High-Risk Collections Accounts?

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

Average FICO® Score in Canada Drops Two Points to 760

Modest reduction in the average FICO® Score in Canada as recent consumer credit trends continue

FICO’s Leadership in Optimization – Interview with Timo Berthold

In his interview for the podcast “Subject to”, FICO’s Timo Berthold discusses his career in computational optimization and mixed integer programming

FICO Scientist Honored at Leading Operational Research Conference

FICO’s Claudio Gambella was a member of a team awarded at EURO 2024 for its work in mathematical optimization

How Compassionate Digital Collections Can Improve Your Bottom Line

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

CJEU Ruling Highlights the Need for Explainability in Analytics

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

Average Canadian FICO® Score Holds Steady at 762

Monitoring a consumer's FICO® Score helps us understand how we got here and what may lie ahead for the average FICO Score

Digital Debt Collection Trends in 2023 - From Culture to Strategies

Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more

Advancing the Science of Optimization: FICO & Zuse Institute Berlin

FICO partners with Zuse Institute Berlin on critical research into mathematical optimization

Digital Collections: 7 Things That Can Make You More Successful

Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.

FICO Score 10, Most Predictive Credit Score in Canadian Market

FICO Score credit risk trends through the COVID-19 pandemic

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