Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams

Real-time payments are a growing global phenomenon, but the shifting payments landscape is also giving fraudsters new attack vectors

Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards

Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.

Artificial intelligence and machine learning models can help banks stop scams, prevent losses to fraudsters and improve customer experience

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?

Credit card and debit card skimming fraud is back with a vengeance in the US, while other fraud types are seeing global growth

Contact data quality in debt collection can make or break your success — here are best practices for improving it

Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

How do you prevent first-party fraud and synthetic identity fraud without putting unnecessary barriers in the way of customers?

Synthetic identity fraud is hitting hard and financial institutions are unsure how to deal with it

If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation

Automated communications tools can help customers get payment relief faster

Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.

Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.