Debit card skimming in the US in 2024 was a mixed bag, with increases in reported incidents but decreases in total number of compromised cards

Banks face increasing scam liabilities worldwide as regulators change reimbursement requirements, while consumers signal willingness to complain to regulators and banks

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

Consumers are facing rising scam exposure and losses, but banks can use a variety of tools to help fight the criminals and protect their customers

Real-time payments (RTP) are growing in adoption and usage, and so is fraud - consumers want greater scam prevention from banks

Swiss card issuer has seen remarkable results in fraud prevention using FICO Falcon Fraud Manager for a quarter century

A panel of experts at FICO World explored the rapid growth and fraud challenges of real-time payments fraud, and what’s being done to address it

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

Debit card skimming grew 96% year over year in 2023, with new geographies taking some of the top spots for points of compromise

Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event

Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more

Learn the top five ways customers expect banks to improve their defenses against authorized push payment fraud and scams