search close
Filter by:
Woman sitting on floor and typing on laptop.

The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection
Learn More
woman focused on juggling outdoors

How to Improve Collection Decision Strategies with Analytics

Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance
Learn More
person walking with unbrella

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact
Learn More
man smiling holding cell phone

Debt Collection Strategies:  Solve the 6 Toughest Challenges

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability
Learn More
stock - general - technology

Debt Collection Predictive Analytics: Benefits, Types and Uses

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies
Learn More
Man on computer

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
Learn More
man leaning on robot thinking

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
Learn More
Person Banking Phone

How Omni-Channel Communications Transform Collections Strategy

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
Learn More
man holding umbrella with relieved expression

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.
Learn More
Indian deposit pricing

5 Trends in Collections - Omni-Channel Communications, AI and More

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
Learn More
student pulling out empty pockets

How Conversational AI Boosts Collections as Delinquencies Rise

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
Learn More
Collections & Recovery

Can Digital Channels Work with High-Risk Collections Accounts?

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance
Learn More
Woman Looking at Phone

How Omnichannel Communications Improve Debt Collection

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
Learn More
robot hand giving a flower to human hand

How Compassionate Digital Collections Can Improve Your Bottom Line

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies
Learn More
Suspicious person wearing glasses hiding behind cell phone

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience
Learn More

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.

Contact us