FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Credit union lenders need to be mindful of balancing opportunity and risk with their credit decisions

New reporting of student loan delinquencies among key drivers of the downward shift of credit scores

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

Credit card delinquency rates picked up in the back half of the year as spending slows

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

Debt and missed payments continue to rise, contributing to a change in the average

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

Credit card delinquencies are stabilizing in early buckets while consumers continue to spend

People with no current debt can – and often do - have a credit score higher than the national average

Credit card balances and severe delinquencies are growing but positive signs are starting to appear