Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

Credit card delinquency rates picked up in the back half of the year as spending slows

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

Credit card delinquencies are stabilizing in early buckets while consumers continue to spend

Credit card balances and severe delinquencies are growing but positive signs are starting to appear

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed