How to Improve Collection Decision Strategies with Analytics
Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance
The CIO as Change Agent: Five Key Steps to Drive Top Flight Innovation
Chief information officers are no longer back-office caretakers––they’re enabling business transformation through cloud, data, AI, and platform modernization
The Benefits of Champion/Challenger Testing in Decision Management
Champion/challenger experimentation objectively compares the performance of the current approach vs. new approach, which helps you to continuously evolve your decision strategies
What Are the AI Challenges in Banking? Views from the FT Global Banking Summit
International banking leaders meeting at the FT Global Banking Summit found common challenges in adopting GenAI and managing its risks
BNPL Success: How FICO Platform Addresses 5 Key Challenges
Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending
Debt Collection Strategies: Solve the 6 Toughest Challenges
More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability
The CIO’s Role in Achieving Responsible AI: Conduit in Chief
The CIO’s Role in Achieving Responsible AI: Conduit in Chief
UK Cards: Signs of Risk in Rising Balances
FICO’s data on UK credit cards for July 2025 shows a YOY growth in balances and delinquent balances
Debt Collection Predictive Analytics: Benefits, Types and Uses
Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies
Collection Strategies: Best Practices for the Digital Age
Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
5 Ways CIOs Set the Pace and the Foundation for an AI-Powered Business
As visionary leaders Modern CIOs are the driving force in operationalizing the responsible use of artificial intelligence and generative artificial intelligence
What June Data Says about UK Credit Cards and Consumers
Rising spend and falling payments to balance continued to push up average balances on UK credit cards, demonstrating underlying risk
UK Cards Data Reveals Fall in Spending but Rise in Balances
Lenders should keep a close eye on credit card delinquencies, which saw a 10.4% increase in the percentage of customers missing one payment in May
UK Cards and Credit Risk: Further Decline in Balances Paid
April data on UK cards shows spending declined and average balances increased, signalling slow rise in credit risk for UK consumers
New UK Credit Cards Data Shows Lower Spending, More Delinquencies
Financial pressures on UK consumers are evident in drop in spend and rise in delinquencies on credit cards
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