Debt Collection Strategies: Solve the 6 Toughest Challenges
More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability
Collection Strategies: Best Practices for the Digital Age
Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
How Vitality Fuels Customer Engagement & Loyalty
Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth
How Compassionate Digital Collections Can Improve Your Bottom Line
Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies
How Insurance Companies Can Seize the Potential of AI
Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible
CJEU Ruling Highlights the Need for Explainability in Analytics
Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical
Insurance Microservices Provide Needed Agility Today
Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility
Digitalization and Artificial Intelligence: 5 Keys to Success
Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?
Optimization and Automation Point the Way for Insurance Claims
In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control
The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly
New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them
Can Your Machine Learning Do the Lambada?
Machine learning is powerful, but beware of solutions that promote it as a magical ingredient
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.