Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Credit card insights uncover developing financial pressures affecting many Canadians

Credit card data reveals many Canadians are struggling to pay off their monthly balances

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?

Bank of Canada makes major rate hike and consumer inflation increases; low unemployment rate continues

Experiments in credit management can lead to great gains in profitability and other metrics - here are four guiding principles to boost your success

Data can be a strategic asset to help you produce real time insights that will generate long-term business value, and support customer needs.