FICO risk benchmarking data covering roughly 90% of card transactions in Canada reveals a market at an inflection point - improving delinquencies mask structural shifts in payment

Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Credit card insights uncover developing financial pressures affecting many Canadians

Credit card data reveals many Canadians are struggling to pay off their monthly balances

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more

Ready for a recession? An insider look at bankcard and consumer trends in Canada

Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.