How to Improve Collection Decision Strategies with Analytics
Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance
Debt Collection Strategies: Solve the 6 Toughest Challenges
More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability
Debt Collection Predictive Analytics: Benefits, Types and Uses
Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies
Collection Strategies: Best Practices for the Digital Age
Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
The Future of Risk Management: Acquire and Engage Customers
How to improve customer acquisition, experience, and lifetime value with a personalized, 360-degree customer view
Can Digital Channels Work with High-Risk Collections Accounts?
Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance
Open Banking: What's Next for the US & Canada?
There are clear financial and relationship benefits to open banking, and banks that act swiftly may get a competitive advantage
How Compassionate Digital Collections Can Improve Your Bottom Line
Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies
Banking Predictions 2024: AI, Composability and More
Open banking, AI and hyper-personalization are among the trends reshaping the banking landscape
CJEU Ruling Highlights the Need for Explainability in Analytics
Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical
Digital Debt Collection Trends in 2023 - From Culture to Strategies
Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more
Critical Steps to Improving Hyper-Personalization at Scale
Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers
Top 5 2023 Trends Redefining Banking Today
FICO’s 2023 Trends Report reveals what’s impacting the financial services industry
Digital Collections: 7 Things That Can Make You More Successful
Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.
FICO Ranks Top 5 in the 2023 Chartis RiskTech100® Report
FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row
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