Contact data quality in debt collection can make or break your success — here are best practices for improving it

Better decisions hinge on infrastructures that enable businesses to implement strategies at speed and scale - and adapt faster than the competition

These case studies prove the effectiveness of predictive analytics when it comes to challenges such as supply chain gridlocks

Continually delivering business improvements is challenging - but centralized decisioning offers multiple routes to success

Now is the perfect time to make the most of your competitive advantage and take the next step to integrate a cloud-hosted platform and become truly decision-centric

A decision management platform approach makes competitive differentiation far easier by providing an organization’s "brain and central nervous system"

Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

How will Santa get the right gifts to kids in a year when elves are in lockdown? The answer is optimization

If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation

Automated communications tools can help customers get payment relief faster

Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.

Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.

Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...